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Worldwide Shipping Information

We ship our natural oils and ingredients to customers all over the world. Take a look our shipping and delivery details below:

Free UK shipping on orders over £100

All of our orders are processed, hand picked and dispatched during standard business hours (Monday to Friday excluding bank holidays). Your order will be picked and dispatched same day if the order is placed before 1pm.

Please note: At this time our free shipping is only available for those inside the UK. Also only UK customers spending over £100 qualify for Free Shipping. If you are overseas and would like to receive wholesale or bulk product discounts on larger volumes, please contact us directly.

We have flat rates on orders under £100:

  • UK - Signed-For: £8.65 (Free UK Shipping over £100)
  • USA - International Signed For: £22
  • Canada - International Signed For: £22
  • Europe - International Signed For: £22 

Our shipping partner is UPS, and tracking information will be supplied with your order confirmations.

Damaged or Missing Items

Occasionally accidents occur, postal services can damage goods and things can happen through transit. If your order arrived damaged, please contact us using the website form. 

We will always do our best to get you a replacement. If an item is missing from your order please let us know using the contact form and we'll investigate within 48 hours.

Returns Policy

Here at Makers Ingredients providing the highest quality essential oils and natural ingredients to our customers is our ultimate focus, we want you to be happy ordering from us. That said, unfortunately we do not accept returns on any of our natural oils and ingredients once they have been received, this is due to the nature of the product and our strict regulations.